Rick A Anderson Gallery

Shipping and Handling

How will my package be shipped?

All items are carefully packaged to ensure a safe arrival. Your shipment will arrive via UPS or if the order is large enough, it will arrive via semi-truck. Shipping rates are automatically calculated after you enter your shipping information.

Do you offer faster shipping rates?

Yes, after you have completed your order and are ready to check-out, in the shipping category please select with faster shipping method you would prefer, please be aware that additional shipping charges will apply.

Can I ship my items somewhere other than to my billing address?

Yes, after you have entered your billing address, there is another section where you can enter a shipping address.

Is my package insured?

Yes, your order is insured for the replacement cost of the item(s) purchased.

How do I know that my item has been shipped?

After the order has been packaged and shipped, you will receive a confirmation number via the email you have provided us. In this email there will be a tracking number so you can easily locate your item’s location.

Returns

Do you have a return policy?

If for any reason you are not completely satisfied with your purchase, you may return it within 30 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

If your order arrives in less than satisfactory condition, please contact us at mail@rickanderson.com or our office at 866-780-9829 and we will issue you a replacement at no additional charge. For return shipment please pack the item in the original packaging and include the completed Return Instructions form that is located with the Packing List included in the order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.